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Getting Started
A complete guide to the Fictiv quoting experience
12 articles
Getting a Quote
A more detailed look at our instant quoting process
11 articles
Placing an Order
A more detailed look at our manual quote process for CNC Machining
8 articles
Uploading and Organizing Parts
A complete guide to the Fictiv quoting experience
6 articles
Production and Fulfillment
Order Processing, Fulfillment Policies, Tariffs and Shipping Guidelines
11 articles
Fictiv Teams
Getting started with Fictiv Teams and Team Workspaces
11 articles
Explore our Digital Platform
Our digital supply chain platform provides high-quality, scalable manufacturing solutions and is built to handle the full product lifecycle.
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Popular Help Center Articles

Updates to Export Control Compliance at Fictiv
Fictiv operates a global manufacturing network with employees and manufacturing partners across 4 countries. To further support compliance with the International Export Administration Regulations (“EAR”) (15 CFR. § 730 et seq.) and the International Traffic in Arms Regulations (“ITAR”) (22 CFR § 120-130), Fictiv is implementing changes to its user experience in order to better […]
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How do I respond to an Injection Molding DFM report?
When you request an IM quote with Fictiv, your part is evaluated by our team of Quoting Engineers. Fictiv will provide Design For Manufacturability (DFM) feedback throughout the quoting and ordering process to ensure your design is optimized for Injection Molding and that any quality risks or requirements deviations are discussed and acknowledged. You will receive an […]
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Why does my drawing require manual review?
When you upload a PDF drawing along with your part’s 3D CAD model, Fictiv’s advanced quoting algorithms can automatically synthesize the information in that drawing to provide an instant quote for your part. Certain drawings, however, contain aspects that block our algorithms from being able to accurately provide an instant quote. This requires our team […]
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Terms – Fictiv Referral Program
This Fictiv Referral Program Agreement (“Agreement”) is entered into by Fictiv Inc. (“Fictiv”) and the referring party executing this Agreement (“Participant”). This Agreement governs Participant’s participation in the Fictiv Referral Program described herein (the “Program”). You represent and warrant that: (i) you have full legal authority to enter into this Agreement; (ii) you have read […]
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Terms and Conditions: Fictiv.com Desktop 3D Printer Giveaway
Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms
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Terms and Conditions: Platform Desktop 3D Printer Giveaway
Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms
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Terms and Conditions: Drone Referral Giveaway
Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms
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Terms and Conditions: Referral Desktop CNC Machine Giveaway
Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms
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Know the Full Cost Upfront With Built-In DDP & IoR Services
Fictiv’s latest platform enhancements are designed to deliver cost transparency and fewer surprises. We’ve already simplified your sourcing—let us simplify tariffs for you, too.
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How do I choose and change units for my parts?
Many file formats contain the numbers the represent the dimensions of your parts but don’t specify a unit of measurement. Therefore, it is critical that you specify the units that you want your files processed in. It’s easy to choose between millimeters and inches on the upload drag-and-drop prior to adding your files. After your […]
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How to use the Lead Time Optimizer
The Lead Time Optimizer helps you adjust order requirements to meet your target delivery date. Available for Fictiv Teams users.
Read More >Still have questions?
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